Last Updated: April 17, 2026
At The Dr. Solar, we are committed to protecting the privacy of our customers. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from thedoctorsolar.com.
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or UPI details), email address, and phone number.
2. How Do We Use Your Personal Information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:Communicate with you;Screen our orders for potential risk or fraud;Provide you with information or advertising relating to our solar products or services (when in line with the preferences you have shared with us).
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:
- Logistics Partners: To deliver products like the Advanced Solar Cleaner or VoltAh Inverters to your doorstep.
- Payment Gateways: To securely process your transactions.
- Analytics: We use Google Analytics to help us understand how our customers use the Site.
4. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
5. Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
If you have any questions about our Privacy Policy, Shipping Terms, or Refund Process, please do not hesitate to reach out to our support team. We are here to ensure your transition to clean energy is seamless.
- Company Name: The Dr. Solar (Lobel Green Energy)
- Address: 65, Mihir Park, Old Padra Rd, Vadodara, Gujarat – 390020
- Phone: +91 99090 37497
- Email: info@thedoctorsolar.com